Interim CEO – Contracts & Transformation Infrastructure - Case Study

Interim Chief Executive Officer

Sector: Infrastructure (Investment & operations)

Location: Sydney, NSW

A business model of investing in infrastructure assets with outsourced operations and management has paid significant dividends for our client and their investors. With outsourced contracts expiring at one asset in their portfolio, our client seized the opportunity to review the arrangement and explore transitioning the management in-house.

The asset in question has $20m in annual revenue, has multiple sites across Australia and is deeply embedded into the local communities. In short, it is high profile with attendant public relations risks.

Issue:

The stability important to underpin a time of change was not present. While a contract dispute between our client and the outsourced managers simmered, the CEO of our client resigned. Given the tight relationships and local community profile at multiple sites throughout Australia, it was critical to urgently fill the vacated leadership role.

Solution:

Within days of receiving the phone call, EIM appointed an experienced, impartial Interim Executive with no conflicts of interest and without any formal or informal relationship with the existing contractors and their key personnel. With proven contractual management skills, the Interim CEO immediately assumed BAU operations and contract re-negotiation as well as launching a full cost and benefits analysis of different management options.